How quickly will PharmAnalyser support reply?

We aim to respond within one to two UK business days. Billing and enterprise enquiries are prioritised. For urgent access issues, include your account email and the page URL.

What email address should I use for support?

Email support@pharmanalyser.co.uk or use the contact form on pharmanalyser.co.uk/contact — both reach the same support queue with Reply-To set to your address.

Can I request enterprise or API access?

Yes. Choose “Enterprise demo” or “Organisation pricing” on the contact form. Multi-site groups and contract-led access are handled through app.pharmanalyser.co.uk.

How do I report incorrect NHS data?

Select “Data Issue” and include the contractor or ODS code, nation, metric, and period shown on screen. We trace issues through our analytics pipeline to the source publication.

Contact

How can we help?

Questions about the data, your account or Enterprise access? Send us a message and we'll reply by email, usually within one to two UK business days.

support@pharmanalyser.co.uk
Replies in 1–2 UK business days
Billing and Enterprise enquiries prioritised

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